ABOUT US
Who are we?
Staffing Solutions Pro is a VA American company based in Cebu City, Philippines. We have the most up to date resources for supporting every client needs.
Why Staffing Solutions Pro?
Staffing Solutions Pro is encouraging a fun and friendly environment where VA’s work in peace and having fun at the same time.
“Always treat your employees as you want them to treat your best customers”
–Stephen Covey
Human Resource
- 95% Overall Employee Satisfaction Rate.
- 89% of our employees would recommend Staffing Solutions Pro as a place to work.
- 61% of our Hired employees came from employee referral.
- Turnover Rate of 8% against the BPO industry average of 20-25%.
- Hiring Completion Rate of 100% with 62% met within 5 business days.
- Diverse Talent Pool:
79% – outbound, sales and CS experienced employees
76% – inbound, CS and Sales
30% – back office VA and Chat
- 100% of the employees on the phone and leaders have call center experience with an Average tenure in the industry of 4 years.
Operational Support
- Systematic Launching Process
- Calibrated Training and Nesting Process
- Daily/Weekly/Monthly Reporting
- Call Quality Assurance
- Balanced Scorecard
- Performance Improvement Process before removal
- Monthly Employee Engagement Activities
- Quarterly Rewards and Recognition Programs
HIRE A VIRTUAL ASSISTANT
Save more time for your self and let our Virtual Assistants do the job for you.
ROCKSTAR VIRTUAL ASSISTANTS
Staffing Solutions Pro is known for it’s high performance and advance level of problem solving in any kind of cases with the help of our ROCKSTAR VA’s.
JOIN US